A forward-thinking West Australian caravan repairer and retailer is claiming an Australian RV industry first: 'triple' quality management certification.
According to RV Solutions WA which is also a dealer for Melbourne-built Wonderland caravans as well as Queensland's Patriot Campers, the Rockingham, WA based business is the first local RV company to receive ISO Certification in three global standards: ISO 9001 – Quality Management System; ISO 14001 – Environment Management System; and
ISO 45001 – OH&S Management System.
RV Solutions WA had to undergo a rigorous assessment process to achieve the three ISO certification standards, including a thorough review of management systems, operational processes, and quality control mechanisms by independent ISO auditors.
RV Solutions Director, Scott Earley said the significant achievement underscores the company's unwavering commitment to quality, safety, and excellence in the caravan repair industry.
“We are thrilled to have achieved ISO certification in not only one but three global standards, a testament to our tireless pursuit of excellence and our dedication to
providing our customers with unparalleled service," he said.
"As a business RV Solutions is committed to minimising environmental impacts and
workplace injury; and now the company has got the certifications to prove it.
The certification confirms the company's adherence to the highest standards of safety, quality, and environmental responsibility throughout its operations."
He said while there are five other businesses in the Australian RV industry that hold ISO 9001 Quality Certification, RV Solutions is the first to attain triple certification, and the only
repairer.
"With ISO certification, RV Solutions WA solidifies its position as an industry leader and sets new benchmarks for other caravan repair businesses to follow," Earley said.
"Customers can now be even more assured of receiving top-notch service that aligns with international best practices. The certification also positions RV Solutions as a preferred choice for caravan owners and insurance companies seeking reliable and certified repair solutions."