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FEATURE

Coromal Caravans Cannington, WA

Service is the focus at Perth's largest Coromal dealership

It was a pleasant surprise to John Leevers when Coromal Caravans Cannington was named Coromal Dealer of the Year for 2007. The former CEO of a publicly listed company is relatively new to the caravan business and wasn't expecting the recognition.


"We received the award for building and promoting the business and offering more service options to customers," John says.


Since John bought the business in August 2005, sales have increased every year. In 2007, Coromal Caravans Cannington sold more full-size caravans and Excel pop-tops than any other Coromal dealer in Australia, achieving top sales in three out of Coromal's five RV categories.


NO STORAGE
Shortage increased sales are great, but John would rather talk about other facets of the business. He is particularly pleased that Coromal Caravans Cannington now offers customers a totally integrated package that includes caravan storage.



"A lot of people are giving up their quarter-acre block and moving to a retirement village and, therefore, no longer have anywhere to store their caravan. When we discovered that other storage facilities for caravans around Perth were full, we decided to look for a location that we could use," John says.


When John's wife, Kay, came across a small property for sale near Perth, they knew it was just what they needed for a secure caravan storage site.


The customer simply leaves their caravan at the showroom in Cannington and it is taken away to be stored. When they want it back, they give a few days' notice and return to the showroom to collect it. Their caravan will be cleaned and waiting for them.


A nice spin-off for John and Kay Leevers from the purchase of the new property, is that it also came with an olive grove and a small acreage of Shiraz grape vines. The Leevers have since become enthusiastic grape and olive growers and produce their own label of wine and olive oil.


SERVICE AND REPAIRS
The new storage facility is only one facet of the commitment to service at Coromal Caravans Cannington. There is a full service and repair workshop on site, and since John took over the business, the number of staff working in the workshop has increased from one to four.


As well as general servicing needs, the workshop can repair wheel bearings and brakes, refrigerators, awnings and electrical systems. It also specialises in the installation of awnings and annexes, air-conditioners, solar power systems, electric brakes and other accessories.


Having a spare parts and accessories shop in the showroom is another part of the total service package. Recently, the range of products on display in the shop has increased. As well as stocking a full range of caravan spare parts, the store also has refrigerators, washing machines, portable toilets, generators and shower packs.
John Leevers, manager Robert Holt and their team of 13 people continue offering top-notch service to their customers.


Eighteen months ago, John and Kay's daughter, Jocelyn, came from Sydney, NSW, to fill an administrative role while someone was on holidays. She enjoyed being part of the Coromal Cannington family, so decided to stay on permanently.


VANS ON OFFER
At the Cannington sales yard, there is a large range of new Coromal Caravans, plus a wide selection of second-hand vans.


"These days, we are selling more of the larger vans from the Princeton and Lifestyle ranges. The Lifestyle caravans have layouts that particularly suit families," John says.


"They now also come with the luxury of a separate toilet and shower, which were first made available in the more deluxe Princeton range."


For more information contact:
Coromal Caravans Cannington
1527-31 Albany Highway
Cannington, WA 6107
phone (08) 9356 1999
or visit www.coromal.com


 


 


 

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Written byCaravancampingsales Staff
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